"This was a big mistake on the part of a few employees at one store on Friday. As a company, we are focused on helping, not hurting affected people. We're sorry and it won't happen again. Not as an excuse but as an explanation, we don't typically sell cases of water. The mistake was made when employees priced a case of water using the single-bottle price for each bottle in the case."
“We expect more complaints in the wake of the storm regarding home repair and construction fraud/price gouging,” said Kayleigh Lovvorn, who works in media relations in the Texas Attorney General’s Office.
“Unfortunately, price gouging like this can be common following natural disasters,” she continued. Lovvorn added that they office has seen complaints from “hotels, grocers, fuel providers and (most frequently) fresh water.”